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Terms of Service

Your agreement with CycleCue for using our period tracking services

Last updated: April 2026 Version 2.0

Table of Contents

  • Acceptance of Terms
  • Service Description
  • Eligibility
  • Account Registration
  • Health Information Disclaimer
  • Acceptable Use
  • Intellectual Property
  • Privacy and Data Protection
  • Disclaimers
  • Limitation of Liability
  • Indemnification
  • Termination
  • Changes to Terms
  • Contact Information

1. Acceptance of Terms

Welcome to CycleCue! These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and CycleCue ("we", "us", or "our") regarding your use of the CycleCue mobile application and related services (collectively, the "Service").

๐Ÿ“‹ Agreement

By downloading, installing, accessing, or using CycleCue, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, you must not access or use our Service. We may modify these Terms at any time, and your continued use constitutes acceptance of any changes.

2. Service Description

CycleCue is a digital health application designed to help users track their menstrual cycles, predict periods, and gain insights into their reproductive health patterns. Our Service includes:

2.1 Core Features

  • Period Tracking: Log menstrual cycle data including flow, symptoms, and notes
  • Cycle Predictions: Intelligent predictions for future periods and fertile windows
  • Health Insights: Personalized analytics based on your cycle patterns
  • Reminders: Customizable notifications for health-related events
  • Data Export: Ability to export your health data

2.2 Educational Content

We provide educational materials about reproductive health, but this content is for informational purposes only and does not constitute medical advice.

2.3 Service Availability

We strive to provide continuous service availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue features at our discretion.

3. Eligibility

โš ๏ธ Age Requirements

  • You must be at least 13 years old to use CycleCue
  • Users under 18 should have parental guidance
  • You must be capable of forming a binding contract

3.1 Legal Capacity

By using CycleCue, you represent and warrant that:

  • You have the legal right and capacity to enter into these Terms
  • Your use of the Service will not violate any applicable laws or regulations
  • You will not use the Service for any unauthorized or illegal purpose

3.2 Geographic Restrictions

CycleCue is available globally, but certain features may be restricted in specific jurisdictions due to local laws and regulations.

4. Account Registration and Security

4.1 Account Creation

To access certain features, you must create an account by providing accurate and complete information. You agree to:

  • Provide truthful, current, and complete information
  • Maintain and update your account information
  • Keep your login credentials confidential
  • Notify us immediately of unauthorized account access

4.2 Account Security

๐Ÿ”’ Security Best Practices

  • Use a strong, unique password
  • Enable two-factor authentication when available
  • Log out from shared devices
  • Regularly review your account activity

4.3 Account Responsibility

You are solely responsible for all activities that occur under your account, whether authorized by you or not.

5. Health Information Disclaimer

๐Ÿฅ Important Medical Disclaimer

CycleCue is not a medical device and should not replace professional medical advice, diagnosis, or treatment.

5.1 Not Medical Advice

The information provided by CycleCue, including predictions, insights, and educational content:

  • Is for informational and educational purposes only
  • Should not be considered medical advice
  • Cannot diagnose, treat, cure, or prevent any medical condition
  • May not be accurate for every individual

5.2 Consult Healthcare Professionals

Always consult with qualified healthcare providers regarding:

  • Medical concerns or symptoms
  • Birth control and contraception
  • Pregnancy planning or prevention
  • Fertility issues
  • Any health-related decisions

5.3 Emergency Situations

In case of medical emergencies, contact emergency services immediately. Do not rely on CycleCue for emergency medical situations.

5.4 Data Accuracy

While we strive for accuracy, cycle predictions are estimates based on historical data and may vary. Individual biology, lifestyle factors, and health conditions can affect accuracy.

6. Acceptable Use Policy

6.1 Permitted Uses

You may use CycleCue for:

  • Personal menstrual cycle tracking and health monitoring
  • Educational purposes related to reproductive health
  • Generating reports for healthcare providers with your data

6.2 Prohibited Activities

You agree NOT to:

  • Misuse: Use the Service for any unlawful or prohibited purpose
  • Sharing: Share your account credentials with others
  • Reverse Engineering: Attempt to reverse engineer, decompile, or disassemble the app
  • Data Mining: Extract data using automated means without permission
  • Interference: Interfere with the Service's security features or functionality
  • False Information: Provide false or misleading information
  • Commercial Use: Use the Service for commercial purposes without authorization

6.3 Content Standards

Any content you provide (notes, feedback, etc.) must:

  • Be accurate and not misleading
  • Not contain harmful, offensive, or illegal content
  • Respect others' privacy and rights
  • Not promote dangerous health practices

7. Intellectual Property Rights

7.1 CycleCue's Rights

CycleCue and all related content, features, and functionality are owned by us and protected by:

  • Copyright, trademark, and patent laws
  • International intellectual property treaties
  • Other applicable intellectual property laws

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to:

  • Access and use CycleCue for personal, non-commercial purposes
  • Download and install the app on your personal devices

7.3 Your Data Rights

You retain ownership of the personal data you input into CycleCue. However, you grant us a limited license to:

  • Process your data to provide the Service
  • Use anonymized, aggregated data for service improvement
  • Create backups for data protection purposes

7.4 Trademark Information

"CycleCue" and our logo are trademarks of CycleCue. You may not use these marks without our prior written permission.

8. Privacy and Data Protection

Your privacy is extremely important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

๐Ÿ”’ Key Privacy Principles

  • We never sell your personal health data
  • Your data is encrypted and securely stored
  • You control your data and can delete it anytime
  • We minimize data collection to what's necessary

8.1 Data Processing

By using CycleCue, you consent to our processing of your personal data as described in our Privacy Policy.

8.2 International Transfers

Your data may be transferred to and processed in countries other than your residence country, with appropriate safeguards in place.

9. Disclaimers

โš ๏ธ Important Disclaimers

Please read these disclaimers carefully as they limit our liability and your rights.

9.1 Service "As Is"

CycleCue is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

  • Merchantability and fitness for a particular purpose
  • Non-infringement of third-party rights
  • Accuracy, completeness, or reliability of content
  • Uninterrupted or error-free operation

9.2 Health Predictions

We do not warrant that:

  • Cycle predictions will be accurate for every user
  • The Service will meet your specific health needs
  • Use of the Service will improve your health outcomes
  • The Service will prevent pregnancy or detect health conditions

9.3 Third-Party Content

We are not responsible for third-party content, websites, or services that may be linked from CycleCue.

10. Limitation of Liability

10.1 Limitation of Damages

To the maximum extent permitted by law, CycleCue shall not be liable for any:

  • Direct Damages: Including but not limited to loss of data, profits, or business
  • Indirect Damages: Consequential, incidental, punitive, or special damages
  • Health-Related Damages: Medical expenses, health complications, or treatment costs
  • Personal Damages: Emotional distress, reputation damage, or personal injury

10.2 Maximum Liability

Our total liability to you for all claims arising from or related to the Service shall not exceed the greater of:

  • $100 USD, or
  • The amount you paid us in the 12 months preceding the claim

10.3 Essential Purpose

These limitations reflect the allocation of risk between the parties and will survive and apply even if any limited remedy fails of its essential purpose.

11. Indemnification

You agree to indemnify, defend, and hold harmless CycleCue and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

  • Your use or misuse of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you provide through the Service
  • Any health decisions made based on Service information

12. Termination

12.1 Termination by You

You may terminate your account at any time by:

  • Deleting your account through the app settings
  • Contacting our support team
  • Uninstalling the app (though your account will remain active)

12.2 Termination by CycleCue

We may terminate or suspend your access to CycleCue immediately, without prior notice, for conduct that we believe:

  • Violates these Terms or our policies
  • Is harmful to other users, us, or third parties
  • Violates applicable laws or regulations
  • Is fraudulent or involves unauthorized use

12.3 Effect of Termination

Upon termination:

  • Your right to access CycleCue will cease immediately
  • Your data will be deleted according to our Privacy Policy
  • These Terms will continue to apply to your past use

13. Changes to Terms

13.1 Right to Modify

We reserve the right to modify these Terms at any time to reflect:

  • Changes in our Service or business practices
  • Legal or regulatory requirements
  • Enhanced user protections or clarifications

13.2 Notice of Changes

We will notify you of material changes through:

  • Email notification to your registered address
  • In-app notifications
  • Updates to our website

13.3 Acceptance of Changes

Your continued use of CycleCue after the effective date of changes constitutes acceptance of the new Terms.

14. Contact Information

If you have questions about these Terms of Service, please contact us:

๐Ÿ“ง Legal Team

legal@cyclecue.co.za

๐Ÿ’ฌ General Support

support@cyclecue.co.za

โš–๏ธ Governing Law

These Terms are governed by the laws of South Africa, including the Protection of Personal Information Act (POPIA), without regard to conflict of law principles. Any disputes will be resolved in the applicable South African courts.

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