What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website or use our services. They help us provide you with a better, more personalized experience by remembering your preferences and improving how our website functions.
๐ช Cookie Essentials
Cookies are completely safe and cannot harm your device. They don't contain personal information unless you specifically provide it, and they help make your CycleCue experience smoother and more efficient.
Why We Use Cookies
We use cookies to:
- Keep you logged in to your CycleCue account
- Remember your preferences and settings
- Analyze how our website is used to improve functionality
- Provide personalized content and recommendations
- Ensure our website security and prevent fraud
- Measure the effectiveness of our marketing campaigns
Types of Cookies We Use
Session Cookies
Temporary cookies that expire when you close your browser. Essential for basic website functionality.
Persistent Cookies
Cookies that remain on your device for a set period to remember your preferences across visits.
First-Party Cookies
Cookies set directly by CycleCue to enhance your experience on our website and app.
Third-Party Cookies
Cookies from our trusted partners for analytics, advertising, and additional functionality.
Cookie Duration
The duration cookies remain on your device varies by type and purpose:
- Session cookies: Deleted when you close your browser
- Authentication cookies: Up to 30 days for convenience
- Preference cookies: Up to 1 year to remember your settings
- Analytics cookies: Up to 2 years for long-term trend analysis
How We Use Cookies
Website Functionality
Essential cookies ensure that our website works properly and provide core functionality such as user authentication, form submissions, and navigation.
๐ Authentication
Keep you securely logged in to your CycleCue account across pages and visits.
๐จ Personalization
Remember your theme preferences, language settings, and display options.
๐ Shopping Cart
Maintain items in your cart if you're purchasing premium features or merchandise.
๐ Security
Protect against cross-site request forgery and other security threats.
Performance and Analytics
We use analytics cookies to understand how visitors interact with our website, which helps us improve the user experience and identify areas for enhancement.
What We Measure:
- Page views and popular content
- Time spent on different sections
- User journey and navigation patterns
- Device and browser information
- Error rates and technical issues
- Download and conversion rates
๐ Analytics Privacy
All analytics data is aggregated and anonymized. We never use this data to identify individual users or link it to your personal health information from the CycleCue app.
Detailed Cookie Categories
Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be switched off. They're usually set in response to actions you take that amount to a request for services.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your login session | Session |
| csrf_token | Security protection against cross-site attacks | Session |
| cookie_consent | Remembers your cookie preferences | 1 year |
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and providing a more tailored experience.
| Cookie Name | Purpose | Duration |
|---|---|---|
| user_preferences | Stores your theme and display preferences | 6 months |
| language | Remembers your language choice | 1 year |
| timezone | Stores your timezone for accurate time display | 6 months |
Analytics Cookies
These cookies help us understand how visitors use our website by collecting information anonymously and reporting website usage statistics.
| Service | Purpose | Duration |
|---|---|---|
| Google Analytics | Website traffic and user behavior analysis | 2 years |
| Hotjar | User experience insights and heatmaps | 1 year |
| Internal Analytics | Custom usage tracking for app improvement | 1 year |
Marketing Cookies
These cookies track visitors across websites to display relevant and engaging advertisements for individual users and publishers.
๐ฏ Marketing Cookie Control
Marketing cookies are optional and require your explicit consent. You can opt out of these at any time without affecting the core functionality of our website.
Managing Your Cookie Preferences
You have full control over how cookies are used on your device. We provide several ways to manage your cookie preferences to ensure your comfort and privacy.
Cookie Consent Manager
When you first visit our website, you'll see a cookie consent banner that allows you to:
- Accept all cookies for the full experience
- Accept only essential cookies
- Customize your preferences by cookie category
- Learn more about each cookie type
Browser-Specific Instructions
Google Chrome
- Click the three-dot menu โ Settings
- Privacy and security โ Cookies and other site data
- Choose your preferred cookie settings
- Add exceptions for specific sites if needed
Mozilla Firefox
- Click the menu button โ Options/Preferences
- Select Privacy & Security
- In the Cookies and Site Data section, adjust settings
- Use "Manage Data" for site-specific controls
Safari
- Safari menu โ Preferences
- Click the Privacy tab
- Adjust "Block cookies" settings as preferred
- Use "Manage Website Data" for detailed control
Microsoft Edge
- Click the three-dot menu โ Settings
- Privacy, search, and services
- Under Cookies, choose your preferences
- Manage exceptions as needed
๐ Impact of Blocking Cookies
- Essential cookies: Website may not function properly
- Functional cookies: Loss of personalization and convenience
- Analytics cookies: No impact on functionality
- Marketing cookies: No targeted advertising
Third-Party Cookies and Partners
We work with trusted third-party services to enhance your experience and provide additional functionality. These partners may set their own cookies when you visit our website.
Our Third-Party Partners
Google Analytics
Web analytics service to understand website usage and improve user experience.
YouTube
Video hosting service for educational content and app demonstrations.
Hotjar
User behavior analytics to optimize website design and functionality.
Intercom
Customer support and messaging platform for better user assistance.
Partner Privacy Policies
Each of our partners has their own privacy and cookie policies. We recommend reviewing these policies to understand how your data is handled:
Social Media Integration
If you choose to interact with our social media content or share CycleCue content on social platforms, those platforms may set their own cookies. We don't control these third-party cookies.
๐ก๏ธ Partner Vetting
All third-party partners are carefully selected based on their privacy practices and data protection standards. We ensure they meet our strict requirements for handling user information securely.
Cookie Policy Updates
We may update this Cookie Policy from time to time to reflect changes in our practices, services, or applicable regulations. We will notify you of any material changes through appropriate channels.
How We Notify You of Changes
- Updated notification banner on our website
- Email notification to registered users
- In-app notification for mobile app users
- Updated date at the top of this policy
Types of Updates
๐ Minor Updates
Clarifications, formatting improvements, or additional examples that don't change the substance of our practices.
๐ Material Changes
Significant changes to how we use cookies or your rights, requiring explicit notification and consent.
โ๏ธ Legal Updates
Changes required by new privacy regulations or legal requirements in jurisdictions where we operate.
๐ New Features
Addition of new cookies or third-party services that enhance your CycleCue experience.
Your Rights After Updates
After any policy update, you retain all your rights to:
- Review and update your cookie preferences
- Withdraw consent for non-essential cookies
- Contact us with questions about changes
- Request information about new cookie types
Questions About Cookies?
If you have any questions about our use of cookies or this Cookie Policy, we're here to help. Your privacy and understanding are important to us.
๐ก Quick Actions
- Update Preferences: Use the cookie preference center in our footer
- Clear Cookies: Instructions provided in your browser's help section
- Opt-Out Tools: Use industry opt-out tools for advertising cookies
- Browser Extensions: Consider privacy-focused browser extensions for enhanced control
Last updated: April 2026
Next review date: April 2027