Getting Started with CycleCue
Welcome to CycleCue!
Thank you for choosing CycleCue as your period tracking companion. Follow these simple steps to get started on your health journey.
Initial Setup
- Download the App: Get CycleCue from the App Store or Google Play Store
- Create Your Account: Sign up with your email or continue with Google/Apple
- Input Your Data: Enter your last period date and cycle length
- Set Preferences: Customize notifications and tracking preferences
- Explore Features: Familiarize yourself with predictions, symptoms, and insights
Key Features Overview
Period Tracking
Log your periods and get accurate predictions for future cycles.
Symptom Logging
Track symptoms, mood, and physical changes throughout your cycle.
Smart Notifications
Get timely reminders for your period, ovulation, and medications.
Health Insights
View detailed analytics and patterns in your menstrual health.
Frequently Asked Questions
CycleCue uses intelligent algorithms to analyze your cycle patterns and provide predictions that become more accurate the more you track. The more data you input, the better your predictions become.
Yes, absolutely. We use strong encryption to protect your data. Your information is stored securely and never shared with third parties. We are committed to GDPR and other applicable privacy regulations.
Yes! Create an account to automatically sync your data across all your devices. Your information will be safely backed up and accessible whenever you need it.
CycleCue is designed to work with all cycle types, including irregular cycles. Our adaptive algorithms learn from your unique patterns and adjust predictions accordingly. For irregular cycles, we focus on trend analysis rather than fixed predictions.
Yes, you can export your complete health data at any time from the Settings menu. Data can be exported in PDF or CSV format for sharing with healthcare providers or personal records.
CycleCue is designed for women of all menstruating ages, from teenagers just starting their periods to women approaching menopause. The app adapts to different life stages and cycle patterns.
Troubleshooting
Common Issues and Solutions
Before You Start
Make sure you have the latest version of CycleCue installed. Many issues are resolved with app updates. Check your app store for available updates.
App Performance Issues
- Slow loading: Restart the app and check your internet connection
- Crashes: Update to the latest version or reinstall the app
- Sync problems: Log out and log back in to refresh your account
- Missing data: Check if you're logged into the correct account
Notification Issues
- Not receiving notifications: Check app notification settings in your device settings
- Wrong timing: Verify your timezone settings in the app
- Too many notifications: Customize notification preferences in app settings
Data Accuracy Concerns
- Incorrect predictions: Input more cycle data for better accuracy
- Missing entries: Use the calendar view to add missed period dates
- Symptom tracking: Be consistent with daily logging for better insights
Contact Us
We're here to help! Choose the best way to reach our support team based on your needs.
Contact Security Tips
- Never share your password or account details in support requests
- Our team will never ask for payment information via email
- Be cautious of phishing attempts - always verify official communication
- Use the official app or website contact forms when possible
Account & Data Management
Account Settings
Manage your CycleCue account settings to customize your experience and ensure your data is handled according to your preferences.
Profile Management
Update your profile information, change your password, and manage account preferences.
Cloud Sync
Everything you log is saved to your account instantly and appears on every device you sign in to. Nothing to back up by hand.
Notification Control
Customize when and how you receive notifications from CycleCue.
App Appearance
Choose themes, colors, and display options that work best for you.
Clear Data
Start your cycle history from scratch while keeping your account, from Settings → Data & Analytics.
Data Deletion
Delete your account and all data yourself from Profile → Account → Delete Account. See the Data Deletion guide.
Data Export and Backup
Your health data belongs to you. Go to Profile → Settings → Data & Analytics → Export Data to take a copy at any time, for any date range.
Available Export Formats
- PDF Report: A readable health summary, perfect for sharing with your doctor
- CSV Data: Raw data for spreadsheets, other apps or your own analysis
- CSV Import: Bring in a previous CycleCue export, or your history from Clue
Health Information & Disclaimers
Important Medical Disclaimer
CycleCue is not a medical device and should not be used as a substitute for professional medical advice, diagnosis, or treatment. Always consult with qualified healthcare providers regarding your health.
When to Consult a Healthcare Provider
Please contact your healthcare provider if you experience any of the following:
- Severe menstrual pain that interferes with daily activities
- Irregular periods lasting more than 3 months
- Heavy bleeding that requires changing protection every hour
- Periods lasting longer than 7 days
- Missed periods (when not pregnant)
- Unusual symptoms or changes in your cycle
- Signs of infection or other health concerns
Understanding Your Data
CycleCue provides insights based on your tracked information, but individual experiences vary greatly. Our predictions are statistical estimates and should be used as general guidance rather than definitive medical information.
Health Tracking Tips
- Track consistently for better accuracy and insights
- Note any medications or life changes that might affect your cycle
- Use the app data to have informed conversations with your healthcare provider
- Remember that cycle variations are normal and expected
Technical Support
System Requirements
iOS Devices
iOS 12.0 or later
iPhone 6s and newer
iPad (6th generation) and newer
Android Devices
Android 7.0 (API level 24)
2GB RAM minimum
50MB storage space
Compatibility and Performance
CycleCue is optimized to work smoothly across a wide range of devices. For the best experience, we recommend keeping your device's operating system updated to the latest version.
Known Compatibility Issues
- Some older Android devices may experience slower sync times
- iOS devices with restrictions may have limited notification functionality
- Devices with less than 1GB RAM may experience occasional performance issues
Data Usage and Storage
CycleCue is designed to be lightweight and efficient:
- App Size: Approximately 25-40MB
- Data Usage: Less than 1MB per month for typical usage
- Local Storage: Minimal - most data is stored securely in the cloud
- Offline Mode: Basic tracking available without internet connection
Still Need Help?
If you haven't found the answer to your question, please don't hesitate to reach out. Our support team is here to help you get the most out of CycleCue.